Environmental health

Coronavirus update

Please be aware that due to the coronavirus outbreak, we are operating a limited service. Cases where there is a risk to human health will be prioritised. 

All site visits are suspended until further notice.

No bonfires please 

To protect the health and wellbeing of everyone during the coronavirus outbreak, we are requesting that residents refrain from lighting bonfires.

Many residents who would normally be out at work or school are now confined to their homes.

Smoke could deny your neighbours from enjoying their garden and have a serious impact on their health, especially where they are self-isolating due to medical conditions such as asthma or heart disease.

Don't be a noisy neighbour

During lockdown, it may seem like a good time to do some DIY work or listen to loud music.

However, please make sure you keep the noise down. Your neighbour will not able to escape nuisance noises and it could impact their mental wellbeing.

Our service

Environmental health provides a wide range of services aimed at protecting residents, visitors and the environment. We all want to live and work in an environment that is safe, pleasant and attractive.

While it is important for people to enjoy themselves, it is also important that safeguards are in place to ensure our communities are peaceful, our work places are safe and the services that we buy are properly run.

This includes areas such as food safety, noise pollution and pest control.

We have teams who are responsible for different areas of environmental health, a rough breakdown of this is below.

The main duties of the commercial team include:

  • dealing with complaints and enquiries about health and safety issues
  • health and safety enforcement where breaches of the Regulations are found
  • investigating accidents at work

The main duties of the environmental health team include:

  • carrying out regular food hygiene inspections
  • investigating nuisance complaints
  • dealing with pest control matters

Getting in touch

You should only contact the council after you have tried all reasonable efforts to resolve the issue with the person or organisation responsible first.

A polite explanation why the issue is causing a problem and request to remove it is generally effective.

To see if our team can help you, please complete our online contact us form or call 023 9244 6016.