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New case management system incoming

The Council will shortly be moving to a new software system for case management across Planning Development, Licensing and Environmental Health. As a result of this change, response times may be impacted between 31 July – 13 August 2025. Statutory timeframes will not be impacted. 

Find out more about how this will impact the Planning Development and Environmental Health services.

Earlier waste collections during hot weather

PLEASE NOTE: Due to the current hot weather, please can all kerbside residual, recycling and garden waste bins be placed at the boundary of your property from 6:30am on your scheduled collection day until further notice.

Pest control

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The Council will shortly be moving to a new software system for case management across Planning Development, Licensing and Environmental Health. As a result, response times may be impacted between 31 July – 13 August 2025.

Please note, statutory timeframes will not be impacted.

We apologise for any inconvenience this may cause and thank you for your patience during this time. 

Pest control - Overview

Pest control for residents

Pest control for businesses

Advice about mice and rats

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