As part of our anti-fraud initiative, the council is checking all discounts awarded to single occupants of homes within the Borough. This is to ensure that people living in the Borough are paying the correct level of Council Tax. These checks form part of the council’s measures to prevent and detect fraud.
We will shortly be sending out our single discount review letters, but you can complete your review online now:
If you complete this form online you are not required to complete a paper form.
The review process
Capita is carrying out a comprehensive review working with Experian (the credit reference agency), to identify people who may be claiming discounts they are not entitled to.
Any person identified may receive a penalty of £70 where there has been a failure to notify the council of a change in circumstances. Residents who do not live alone may also be prosecuted and will have to pay back the amount that has been incorrectly awarded.
If you are claiming the discount and do live alone, there’s no need to worry. Anyone incorrectly claiming should contact the Council Tax team to avoid action being taken by email firstname.lastname@example.org or phone 02392 446317.