Changes to the planning service

The Council has now moved to a new software system for case management across the planning service. Our officers have been working with limited access to records, and some communications and decisions have been impacted during downtime prior to the system going live. The downtime began on 31 July 2025.

We appreciate your patience during this period and apologise for any inconvenience that may be caused.

Find out more about these changes and how they will affect the service.