Other collection services

How can I dispose of large household items?

If you have large household items to dispose of, there are a number of charitable organisations that may be able to assist.

Many of the things we no longer need can either be put to good use by someone else. If your item is in good condition try using the Smart Living Reuse Directory to find a furniture reuse charity near you.

Alternatively, if you have large item that cannot be donated or reused elsewhere, we offer a chargeable bulky household waste collection service. Charges vary depending on the number of items required for collection, contact customer services on 023 9244 6010 who will inform you of the charges and explain the procedure.

All payments must be received before a collection date can be arranged. Collections will be carried out within seven days of payment and you will be given a scheduled day for collection.

Items for collection must be clearly accessible on foot, nothing must be obstructing access. Council staff are not permitted to enter premises and if you live in a flat above ground level, all items must be brought down to an agreed collection point on ground level. Lift or stairs can not be used.

Alternatively, you can take your items to one of the local recycling centres.

What large household items can be collected?

Items such as ovens, TVs, computers, furniture (including carpets, beds and mattresses), bulk timber (almost anything that won't fit into a wheeled bin) can be collected as long as it can be moved by two council staff.

What large household items cannot be collected?

We will not take garden waste as part of this service, however we do offer a garden waste service.

No builders rubble or soil will be collected. Small quantities should be taken to one of your local recycling centres.

Larger quantities of rubble and soil, even if carried out as a DIY project, are actually commercial waste and the disposal needs to be arranged using a commercial waste company. The Yellow Pages and Project Ingra has a list of contractors providing this service.

Disposing of hazardous waste

Hazardous waste such as asbestos, flammable liquids or poisons requires special handling please contact customer services on 023 9244 6010 for advice on disposal.

Clinical waste collection service

We provide a free weekly collection service to householders who need to dispose of clinical waste as a result of treatment at home.

For further information please contact customer services on 023 9244 6010. You will be asked to complete a healthcare referral form, which needs to be signed by your GP, when this is returned we can offer you a weekly or on request collection.

Collections are done on a Wednesday across the borough, all the waste is taken for specialised incineration in Portsmouth.

Bags/containers must be put out for collection at the agreed pick up point by 7am on collection day.

Please note that we do not collect clinical waste from commercial premises, arrangements should be made with a private contractor.

Disposal of syringes

If you find a syringe or needle discarded around the borough, do not attempt to remove it yourself. Please notify the council immediately, so we can safely dispose of it as quickly as possible.

To discuss any of the above information with our team, please complete our online contact us form or call 023 9244 6010.