Business support

This page was last updated on Monday 21 September 2020.

What to do if you hear about a coronavirus case in your business

If a member of your staff develops symptoms of coronavirus, they should request a free test as soon as their symptoms start.

Once they have ordered the test, they’ll be asked by the NHS Test and Trace service to provide details of anyone who they have been in close recent contact with.

If there is more than one case of coronavirus in your workplace, please contact the Public Health England Hampshire and Isle of Wight Health Protection Team (South East) by calling: 0344 225 3861.

There is more information on how businesses can help NHS Test and Trace on the GOV.UK website.

Test and trace QR codes

From Thursday 24 September 2020, hospitality, close contact services and leisure venues will be required by law to display official NHS QR code posters to make it easier for people to check-in at different premises once the app is rolled out nationally.

Information on how to create a QR code for your business and other advice, can be found on the NHS website.

This is in addition to the legal requirement to collect customer, visitor and staff contact detail logs which became law on Friday (18 September).

The NHS coronavirus app which will be launched across England and Wales on Thursday 24 September will enable customers to check-in using an app on their smart phone to businesses like pubs, restaurants, hairdressers and cinemas. If individuals choose to check-in using the QR code poster they do not need to log in via any other route.

Full details of the NHS Test and Trace service are available on the GOV.UK website.

Eat Out to Help Out scheme

The scheme has now closed.

The Eat Out to Help Out scheme offered a discount to diners to encourage them to eat out.

The claims service for restaurants taking part in the Eat Out to Help Out Scheme is open. Businesses must wait seven days from the date of registration to make their first claim, and can only claim for scheme discounts offered on or after the date registered.

Claims can be made weekly and when signed into the service, businesses must select the periods that they are claiming for.

More information on making a claim is available online.

Business support checker

The government has set out a range of support schemes for businesses to help them during the coronavirus outbreak.

Find out what support is available to your business through the government's business support checker.

Free access to open4business funding finder

During this unprecedented time of crisis many local businesses are looking for funding more than ever before.

To help you get to funding information you seek, Idox is offering free access to the open4business funding information portal until 31 October 2020.

Through this portal you can: 

  • quickly access a comprehensive, regularly updated directory of funding content
  • specifically search by industry, region and business size
  • gather the application data required
  • contact funders directly

Kickstart tourism grant

The government has recently published two announcements about grant funding to help smaller businesses recover from the effects of the coronavirus pandemic:

Coronavirus job retention scheme

Lead: HMRC

The coronavirus job retention scheme will close on 31 October 2020.

From 1 July, employers can bring furloughed employees back to work for any amount of time and any shift pattern, while still being able to claim CJRS grant for the hours not worked.

From 1 August 2020, the level of grant will be reduced each month. To be eligible for the grant employers must pay furloughed employees 80% of their wages, up to a cap of £2,500 per month for the time they are being furloughed.

For details on the changes visit the GOV.UK website.

Support for self-employed people

Lead: HMRC

The Self-Employed Income Support scheme has been extended. If you were eligible for the first grant and can confirm to HMRC that your business has been adversely affected on or after 14 July 2020, you’ll be able to make a claim for a second and final grant from 17 August 2020.

The scheme allows you to claim a second and final taxable grant worth 70% of your average monthly trading profits, paid out in a single instalment covering 3 months’ worth of profits, and capped at £6,570 in total.

HMRC will contact you if you’re eligible.

Find out more on the GOV.UK website.

Statutory Sick Pay (SSP)

Lead: HMRC

The government will bring forward legislation to allow small and medium-sized businesses and employers to reclaim Statutory Sick Pay (SSP) paid for sickness absence due to coronavirus.Eligibility criteria can be found on the GOV.UK website.

HMRC Time to Pay Service

Lead: HMRC

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service.

These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities.If businesses are concerned about being able to pay your tax due to coronavirus, then call HMRC's dedicated helpline on 0800 0159 559.

Support for businesses through deferring VAT and Income Tax payments

Deferring Valued Added Tax (VAT) payments for 3 months. If you’re self-employed, income tax payments due in July 2020 under the self-assessment system will be deferred to January 2021.For VAT, the deferral will apply from 20 March 2020 until 30 June 2020.This is an automatic offer with no applications required.

Coronavirus loans for businesses

Lead: British Business Bank

The British Business Bank, provides the following coronavirus-related loan schemes:

  • Bounce Back Loan
  • Coronavirus Business Interruption Loan
  • Coronavirus Large Business Interruption Loan
  • Future Fund

For more information visit the British Business Bank website.

Support from Solent Growth Hub.

Lead: Solent Local Enterprise Partnership (LEP)

The Solent Growth Hub has a dedicated page to provide the latest government advice.To speak with a business support advisor, please email or call 023 9268 8055.

More information is available on the Solent LEP website.

Discretionary grants for small businesses - phase 4

Lead: Havant Borough Council

The deadline to apply for this grant has now passed.

We aim to decide all successful grant applications by the middle of September. Applicants will be contacted when their grant has been awarded or declined with an explanation.

Business Support Grant fund

Lead: Havant Borough Council

This fund has now closed.

Nearly 1,400 businesses in Havant have received grants as part of the scheme.

The government has instructed that no further applications for these grants can be accepted after 28 August 2020. This applies to both the Small Business Grant Fund (SBGF) and Retail, Hospitality and Leisure Grant Fund (RHLGF).

If you need to provide bank account details for requests already in progress, please complete the relevant web form below. Any grant application currently in progress and will be paid by 30 September 2020.

Please complete this form to confirm your details for a Small Business Grants. Once this form has been processed, you will receive the grant.

Please complete this form to confirm your details for the Retail, Hospitality and Leisure Grants. Once this form has been processed, you will receive the grant.

Havant borough business rates

Lead: Havant Borough Council

In response to the coronavirus, in the Budget on 11 March the government announced that it would increase the already proposed Business Rates Retail Discount to 100% and extend it to include the leisure and hospitality sectors.

You’re eligible if your property is a:

  • shop
  • restaurant, café, bar or pub
  • cinema or live music venue
  • assembly or leisure property - for example, a sports club, a gym or a spa
  • hospitality property - for example, a hotel, a guest house or self-catering accommodation

Full details can on eligibility can be found in the government's online guidance.

If this discount applies to your business, there is no action to take as we will apply it automatically. Where this may not have been done, you can check your eligibility against the above guidance.

If you have checked that you are eligible but have not received the discount, please contact us using our contact form (and select ‘Business Rates’).

Support for nursery businesses that pay business rates

Lead: Havant Borough Council

The government will be introducing a business rates holiday for nurseries in England for the 2020-21 tax year.

Properties that will benefit from the relief will be rated property:

  • occupied by providers on Ofsted’s Early Years Register
  • wholly or mainly used for the provision of the Early Years Foundation Stage

This will apply to their April 2020 council tax bill.

Further information for nurseries can be found on the GOV.UK website.

If the schemes above don't apply to you

The schemes currently announced by the government will not apply to every business and every employee.

If you do not qualify, you may wish to consider applying for Universal Credit.

Please visit our Universal Credit page for more information.

General enquires

So far, we have paid out 1,358 small business or retail, hospitality and leisure grants (a total value of £16.2 million) - updated 23 August 2020.

If you would like further information on the schemes detailed above, you can contact the Economic Development team by email at