Service updates

Following government advice that is designed to help reduce the spread of coronavirus, the council has taken a number of steps to help ensure the wellbeing of customers, staff and the wider community, while also keeping essential services running.

This means some of the services you usually use will be closed, or will be operating in a different way.

We are working hard to make sure the services you rely on are available as far as we possibly can, and we are putting additional measures in place to make sure that people in at-risk groups who may be more greatly affected by the social distancing measures are supported.

We understand the changes to our services may be frustrating, but the government advice is clear that we all need to do what we can to stop coronavirus from spreading.

If you need to contact us, our phone lines and online contact forms are available and we are keeping the website updated with information about affected services, and alternatives wherever we have them.

HBC risk assessment

Havant Borough Council can confirm it is compliant with the Covid Secure government guidance on managing the risk of the spread of coronavirus within it's offices.

Service status

This page was last updated on Friday 10 July 2020.

Allotments

The council-owned allotments in the borough remain open, although we would remind residents to follow social distancing advice.

Abandoned vehicles

All vehicle removals have been suspended with our contractor unless they are causing a present, clear and immediate danger.

Armed forces funding

The Forces Communities Together programme will award small grants of up to £10,000 towards creative and engaging projects, that can be delivered under social restrictions, for people from Armed Forces communities.

Bin collections

We are currently working as hard as we can to keep your waste and recycling collections running as scheduled.

In the event of staff shortages, we will be prioritising domestic waste (black lidded bin) collections.

Bin collections (missed)

Our teams are working extremely hard to ensure we empty your bin - but please bear with us as we are working in a difficult situation.

If your bin has been missed, please report this to us by completing our contact us form.

Bonfires

To protect the health and wellbeing of everyone during the coronavirus outbreak, we are requesting that residents refrain from lighting bonfires.

Business reopening

As we start getting back to 'normal' more businesses are reopening and there is a range of guidance available for different types of work.

Business support

The most up to date information on each scheme can be found on our business support webpages.

There is also information and support for businesses on the GOV.UK website.

If you have any questions, please email economic_development@havant.gov.uk.

Car parks

Havant Borough Council is giving NHS staff and social care workers free parking during the coronavirus outbreak.

Citizens Advice Havant

Citizens Advice Havant has stopped face to face meetings. Please use the online forms on their website or call 0344 411 1306 for assistance.

Council meetings

Havant Borough Council is using Skype for Business to hold council meetings online. 

The meetings will be audio only. Participants will be able to listen to the debate but not see the speakers.

Please see the calendar of council meetings for further information.

Council offices

The Public Plaza is closed. For assistance please complete the contact us form or call 023 9244 6019.

Council tax

At this time, Havant Borough Council will not be deferring council tax for all residents.

For those most at need, we are agreeing on a case-by-case basis on changes to their council tax payments.

Just 12 per cent of your total council tax bill is received by Havant Borough Council.

Domestic abuse

Coronavirus will have a serious impact on the lives of women, children and men who are experiencing domestic abuse. Information on where to get help is available on our website.

Elections 

The government postponed elections that were due to be held on 7 May 2020 as a result of the coronavirus epidemic. This includes local and PCC elections.

Environmental health

Our Environmental Health Team is running a limited service.

Cases with a risk to human health are being prioritised. All site visits are suspended until further notice.

Events

All council events have been postponed or cancelled until Monday 31 August 2020.

Funerals

The Havant Crematorium and Portchester Crematorium are closed to members of the public except for funeral services that can be attended by immediate family only. 

Food business guidance

The council has prepared advice for businesses that are looking to make provision for takeaways and deliveries where they have not done so before. 

Fly tipping

It may take longer than usual to clear reported fly-tips. Please continue to report these to us.

Get Up and Go Havant

The Get Up and Go programme has been postponed until further notice. Regular updates will be posted to their Facebook page

Housing

The housing team has stopped face to face meetings. Please email housingservice@havant.gov.uk or call 02392 446 379.

HWRCs

From Monday 15 June 2020, you must have an appointment to visit an HWRC in Hampshire. If you visit an HWRC without an appointment you will be turned away.

Book an appointment to visit your local HWRC.

Noise

We are asking residents to refrain from noisy DIY work or listening to loud music due impact this could have on those self-isolating.

Pest control

Currently, the only pest control bookings being made are for rodent treatments in order to protect public health. We will continue to monitor the situation and reinstate treatments for other pest types when we are able to do so.

Coronavirus pest control update.

Parks and recreation

Our play parks have now reopened across the borough and signage is in place with safety advice. Some recreational facilities, such as tennis courts and games areas, have also reopened.

Public toilets

All public toilets in the borough are now open.

Schools

Early years settings and schools (for reception, year 1 and year 6) are now open for children to return.

Secondary schools and further education colleges have been advised to prepare to begin some face to face contact with year 10 and year 12 pupils who have key exams next year.

For more information, please visit the Hampshire County Council website.

 Shopping safely

broader range of non-essential shops has now reopened under government guidelines.

We have compiled some handy tips on staying safe outside of your home.

Street litter bins

It may take longer than usual to empty street litter bins.

Textile banks

The Salvation Army has closed its textile banks. Please don't use these or leave donations by the side.

Where possible, please hold any textiles you have so they can be donated once the banks are open again.

Traffic management

In order to allow pedestrians to maintain social distancing safely without needing to step into traffic, we have made some temporary changes to road layouts in areas of the borough.

Vulnerable people

Vulnerable residents can get help by calling the Coronavirus Hampshire Helpline on 0333 370 4000.

More information on support for vulnerable residents is on our website.