Service updates

Following government advice that is designed to help reduce the spread of coronavirus, the council has taken a number of steps to help ensure the wellbeing of customers, staff and the wider community, while also keeping essential services running.

This means some of the services you usually use will be closed, or will be operating in a different way.

We are working hard to make sure the services you rely on are available as far as we possibly can, and we are putting additional measures in place to make sure that people in at-risk groups who may be more greatly affected by the social distancing measures are supported.

We understand the changes to our services may be frustrating, but the government advice is clear that we all need to do what we can to stop coronavirus from spreading.

If you need to contact us, our phone lines and online contact forms are available and we are keeping the website updated with information about affected services, and alternatives wherever we have them.

HBC risk assessment

Havant Borough Council can confirm it is compliant with the Covid Secure government guidance on managing the risk of the spread of coronavirus within it's offices.

Local coronavirus cases and comparisons

The Local Government Association has been compiling coronavirus figures for local authorities.

A report is available which compares Havant Borough to other local authority districts in the South East and all English councils. This report uses daily data on the number of hospital cases of coronavirus in the area.

The number of cases is collated by Public Health England and published on the coronavirus cases in the UK dashboard.

For a detailed summary report looking at the overall picture for England overall and the top ten councils, please see the coronavirus cases tracker.

Service status

This page was last updated on Friday 18 September 2020.

Service

Update

Abandoned vehicles

Vehicle removals have now started again but are still running at a reduced service. We are currently reviewing and prioritising all reports received during this time.

Allotments

The council-owned allotments in the borough remain open, although we would remind residents to follow social distancing advice.

Bin collections

We are currently working as hard as we can to keep your waste and recycling collections running as scheduled.

If your bin has been missed, please report this to us by completing our contact us form.

Business reopening

Most of Havant Borough's shops and services have now reopened following the coronavirus lockdown. We have collated the GOV.UK range of guides to help different types of work on our reopening your business page.

Business support

The most up to date information on each scheme can be found on our business support webpage.

There is also information and support for businesses on the GOV.UK website.

Car parks

Havant Borough Council is giving NHS staff and social care workers free parking during the coronavirus outbreak.

Council meetings

Havant Borough Council is using Skype for Business to hold council meetings online. 

Please see the calendar of council meetings for further information.

Council offices

The Public Plaza is closed. For assistance please complete the contact us form or call 023 9244 6019.

Council tax

Havant Borough Council will not be deferring council tax for all residents. For those most at need, we are agreeing on a case-by-case basis on changes to their council tax payments.

Domestic abuse

Coronavirus will have a serious impact on the lives of women, children and men who are experiencing domestic abuse. Information on where to get help is available on our website.

Environmental health

Our Environmental Health Team is running a limited service.

Cases with a risk to human health are being prioritised. All site visits are suspended until further notice.

Events

All council events have been postponed or cancelled until Monday 31 August 2020.

Funerals

The Havant Crematorium and Portchester Crematorium are closed to members of the public except for funeral services that can be attended by immediate family only. 

Food business guidance

The council has prepared advice for businesses that are looking to make provision for takeaways and deliveries where they have not done so before. 

Fly tipping

It may take longer than usual to clear reported fly-tips. Please continue to report these to us.

Get Up and Go Havant

The Get Up and Go programme has been providing a different schedule of classes and events due to the current situaiton. Daily updates are provided via the Facebook page.

Housing

The housing team has stopped face to face meetings. Please email housingservice@havant.gov.uk or call 02392 446 379 for support.

HWRCs

HWRCs in Hampshire are run and operated by Hampshire County Council. 

You now need an appointment to visit an HWRC in Hampshire. If you visit an HWRC without an appointment you will be turned away.

Book an appointment to visit your local HWRC.

Pest control

Currently, pest control bookings are only being made are for rodent treatments in order to protect public health. We will continue to monitor the situation and reinstate treatments for other pest types when we are able to do so.

Coronavirus pest control update.

Parks and recreation

Our play parks have now reopened across the borough and signage is in place with safety advice. Some recreational facilities, such as tennis courts and games areas, have also reopened.

Public toilets

All public toilets in the borough are now open.

Schools

Hampshire’s primary and secondary schools, further education colleges, special schools and education centres will be closed from the end of term (Wednesday 22 July until Tuesday 1 September 2020).

For more information, please visit the Hampshire County Council website.

 Shopping safely

Most of Havant borough's high street shops and services have now reopened following the coronavirus lockdown.

We have compiled some tips on staying safe outside of your home.

Face coverings mandatory in shops, supermarkets and other venues.

Street litter bins

It may take longer than usual to empty street litter bins.

Textile banks

The Salvation Army has reopened its textile banks following their closure during the pandemic lockdown.

If you visit the textile banks and they are full, please take your textiles home with you and do not leave them on the floor around the banks.

Traffic management

In order to allow pedestrians to maintain social distancing safely without needing to step into traffic, we have made some temporary changes to road layouts in areas of the borough.

Vulnerable people

Vulnerable residents can get help by calling the Coronavirus Hampshire Helpline on 0333 370 4000.

More information on support for vulnerable residents is available on our dedicated webpage.