The Household Support Fund is there to support those in exceptional cases of genuine emergency where existing support from housing benefit, universal credit (housing element) and discretionary housing payments do not meet the exceptional need. The fund can be used to support households with housing cost support through help with rent arrears.

The Household Support Fund Grant is funded by the Department for Works and Pensions.

The Household Support Fund (HSF) runs from 1 April 2023 to 31 March 2024 or until the budget is spent.


Who can apply

The person receiving the help must:

  • be over the age of 16
  • live in the Borough of Havant

We can only consider helping you if you are in receipt of the housing element of universal credit and live in Havant Borough Council area or you receive housing benefit paid by Havant Borough Council.

There must be a genuine need for an award of HSF and a genuine reason why you are unable to raise the funds yourself.

The property that you are renting must be affordable and you must be able to manage any shortfall of housing costs.

What can’t be funded

  • any application made that is felt to be not an immediate need
  • applications from those with sufficient income or savings
  • support with mortgages or personal debts
  • phone costs or associated expenses
  • help with payment of your ongoing rent
  • help with payment of council tax


Reviewing the decision

There are no further appeals rights for the grant, the council’s decision is final.

How to apply

Before you apply, please get the information we are going to ask for: your bank statements, proof of your universal credit award, proof of your rent arrears detailing all transactions over the last 2 months, along with your name and address, this can be a screen shot of your rent account.

Other Help that is available

For help with utility bills such as gas, electric and water visit Citizens Advice or residents can call the advice helpline 0808 278 7809 between 9am to 5pm Monday to Friday. Email address

Hampshire County Council’s connect4communities programme can also signpost you to community pantries in the area. Community pantries work on the principle of giving those in need the opportunity to have a ‘helping hand’ by getting food at a lower price on a weekly basis.

Access to the community pantry is by way of membership and, for a small weekly contribution, members receive food to a significantly higher value.

Cost of Living payments 2023 to 2024