Serving You magazine

The council produces a magazine called Serving You. It keeps residents up-to-date with council services and activities.

We would like to take the opportunity to remind you that Royal Mail will not post 'Serving You' through your door if you have stated that you do not wish to receive circulars.

However, you do not need to miss out. Serving You is available to collect from your local Library, Community Centre and Customer Services reception at the Civic Offices.

If this information is difficult to read we can provide it in another format, for example in braille, large print, on audio disc or in another language.

To request any of these formats please contact the Communications team.


Winter weather updates

During periods of prolonged snow, ice, frost or flooding some of our services to you may have to change slightly. Information and updates will be posted on our website ( and Facebook and Twitter accounts. This will give you information about bin collections, car park availability, town centre markets as well as information on how to stay safe and who you can contact.

Dear Editor…

We value your correspondence to help us target our resources and tackle the issues you bring to our attention. If you would like to make a comment about Serving You, or any other service that your council provides, please write to our letters page.

We’d love to hear from you!

Did you know?

Find out more on Facebook

Have you visited the ‘What’s on in Havant Borough’ Facebook page?

Like or follow the page to receive up-to-date information regarding your local area including events, news, jobs and volunteer opportunities. You can also request for your event to appear on this page by using Facebook messaging.

Register to vote

You are not automatically registered to vote, even if you pay Council Tax, or have registered to use other council services. If you have moved house, changed your name or are about to turn 18 you also need to update your details. You can do this online at

Find out how we improve lives every day

#OurDay is an annual tweetathon which gives everyone who works or volunteers in local public services the chance to share their stories about how they improve the quality of life for residents. Havant Borough Council will once again be taking part on 21 November. Follow us on Twitter to find out more.

Making Havant dementia friendly

Across the borough groups of volunteers are working to help make a dementia friendly community that supports those affected, enabling them to continue to be actively involved and have a meaningful and fulfilled life.

Dementia Friends holds free information sessions for businesses, organisations and the general public to encourage community groups, leisure facilities, clubs, pubs, restaurants and hotels to consider how they might be more inclusive of people with dementia, and enable them to continue doing the things they enjoy.

If you would like to find out more visit To be involved or become a Dementia Friend email or call 07778 853 823.

Be Bird Aware

Every year 90,000 waders and wildfowl fly here from as far as the Arctic, making the Solent coast of worldwide importance for wildlife. These birds need to feed and rest undisturbed so that they can survive the winter and build up enough energy to fly back to their summer habitats.

Bird Aware is a partnership of 15 organisations including local councils, Natural England, RSPB, Hampshire & Isle of Wight Wildlife Trust and Chichester Harbour Conservancy. They are working together to raise awareness and help to prevent the birds from being disturbed, which their survival relies on.

To find out more visit or call 01962 832235.

Don’t get collared

Annual licences are needed for kennels and catteries (including home boarding) which Havant Borough Council issues.

Premises are visited and checked to ensure they comply with the legislation, conditions and correct permissions, such as planning consent before licences are issued.

The licence is granted at discretion which takes into account the suitability of the accommodation and whether the animals are well fed, exercised and protected from disease and fire.

If you place your pet into boarding, always check to ensure it has a licence or contact us.

Do you run a kennel, cattery or look after other people’s dogs at your home? If so, you will need to apply for a licence. 

More information about this can be found on our website at

Are you attracting the wrong type of bird?

Putting out food for garden birds can be fun and rewarding and at certain times of the year many species rely on a good supply of nourishing food. However when a large number of birds are attracted into an area to feed, the danger of disease increases.

Attracting lots of birds, like pigeons and seagulls, can seem like a harmless activity but it can have a detrimental impact on people’s quality of life.

If you enjoy feeding birds please do so responsibly and take into consideration the following advice from the RSPB:

  • Monitor the food supply carefully. If the food takes days to clear, reduce the amount of food you’re offering.
  • Use a bird table or hanging feeders. A ground feeding tray is preferable to putting food directly on the ground as it is easier to keep clean. Food on the ground should be removed before the evening.
  • Keep your bird tables and surrounding areas clean and free from droppings or mouldy food, which can provide breeding grounds for parasites and bacteria.
  • Clean your bird table and hanging feeders regularly and move feeding stations to a new area every month to prevent droppings accumulating underneath.

A recent consultation has taken place to consider introducing measures under a Public Space Protection Order to prevent the feeding of pigeons in the Waterlooville precinct area. This is because the birds are causing a nuisance to local residents and traders by roosting and the mess this causes.

The results of this consultation will be publicised soon.

Granting your wish

All Havant borough councillors have £1,000 that they can spend on projects or initiatives within the borough.

If you are part of a non-profit, voluntary or community organisation you can apply directly to your ward councillor for a grant to fund projects. These could include building improvements, new signs, playground equipment, marketing materials, recreation facilities, IT equipment, sports or gardening equipment, and event costs.

This new community initiative was launched in October 2016, with more than £29,000 being awarded to 71 groups in the borough in the first six months. These grants ranged from £100 to £1,000.

Applications for 2017/18 are being welcomed until 5pm, Friday 16th February 2018. It is important to speak to your ward councillor before completing an application as budgets may already have been allocated.

Santa is on his way

Santa will be visiting the Meridian Shopping Centre, Havant, every weekend from Saturday 25th November between 11am and 3pm. For just £1 your child will get to see Santa and receive a photograph. All money raised will go to local charities. For more information, visit

Christmas lights will sparkle on Hayling to celebrate the festive season with special late night shopping. Eastoke Corner lights will shine from 5pm on Friday 24th November with Mengham glowing from Friday 1st December from 5pm.

See the Christmas lights being switched on in Waterlooville on 18th November. The fun starts at 4.30pm with a lantern procession, entertainment on the stage, a fair, stalls and lots more.

Walk through a winter wonderland with the elves before seeing Santa at Waterlooville Library. Entrance is only £2 and every child will receive a gift. Children under one-year-old are free. The grotto will open on 9th December from 10am through to 23rd December. Visiting times vary, so please check Facebook at Waterlooville Events Team or visit

Sit on Santa’s sleigh at the glittery grotto of Greywell, Leigh Park, every Thursday, Friday and Saturday from 30th November. Santa’s elves will be welcoming everyone between 10am and 4.30pm. Entrance is £3 per child and they will receive a present, Christmas card, badge and a sweet. More information can be found on Facebook at Leigh Park Christmas Grotto.

Emsworth Christmas lights will be switched on as Father Christmas arrives on Friday 1st December. The fun starts from 5.15pm in St Peter’s Square with community carol singing and music, featuring pupils from the town’s primary schools. One of the youngest school pupils together with one of the oldest residents will switch on the Christmas lights with the Mayor of Havant, before the arrival of Father Christmas as he travels onto the Quay to his grotto. Entrance fee £1.50 per child.

Food glorious food

Are you planning to eat out or get food in during the festive season? If so make sure that you check out the food hygiene standards of any restaurant, takeaway or food shop.

The scheme helps you choose where to eat out or shop for food by telling you how seriously the business takes their food hygiene standards.

Rated between zero and five, the scheme applies to restaurants, pubs, cafes, takeaways, hotels, supermarkets and other food shops.

You can check the food hygiene rating of any food outlet by looking for the green and black sticker in the window or by checking online at

Small Business Saturday is back – bigger and better

Christmas will come early for shoppers using Havant Borough Council owned car parks on Saturdays 2nd, 9th, 16th and 23rd December.

As part of Small Business Saturday, a national event that takes place annually on the first Saturday in December, motorists will receive three hours free parking to encourage shoppers to support local businesses.

So how does this work?

Display don’t pay - simply park, visit the ticket machine to receive your free ticket and display it in your vehicle.

And after Christmas (on Saturday 30th December) Havant Borough Council car parks will be ‘buy one hour, get one free’ to give shoppers the chance to spend time looking for those post Christmas bargains.

For further information on other areas supporting the Small Business Saturday campaign please use the following link:

Santa's scam in a van

Are you getting a new bed, sofa or kitchen in time for Christmas? Have you thought about what you’re going to do with your old one?

If you’re thinking of getting someone to dispose of your unwanted items, make sure you use an approved licensed waste carrier.

If someone dumps your waste illegally, YOU can be fined up to £400. It is important to ensure your unwanted items are disposed of correctly. Did you know that you are legally responsible for the safe and correct disposal of any items, even if you have paid someone else to remove them for you. 

Approved waste carriers will be licensed and will provide paperwork signing over the responsibility for the waste from you to them. If you are in any doubt, the Environment Agency provides an online register for waste carriers, this can be found at

An approved waste carrier will have a licence from the Environment Agency – ask to see it!

Alternatively, Havant Borough Council runs a bulky waste collection service. Prices vary according to what you need collecting. For more information on this contact Customer Services on 023 9244 6010. 

If you have your own vehicle you can dispose of some items for free at Hampshire County Council’s Household Waste Recycling Centres (HWRCs). Full details on what these centres accept can be found at 

Don’t dump your Christmas tree, recycle it by joining our Garden Waste Collection Service, for more information visit

New sports hub has the biggest pitch

The biggest artificial grass pitch in the borough will open to all in the New Year.

The £1.5m project at Front Lawn Recreation Ground, Leigh Park, Havant, will provide improved facilities which include four changing rooms, toilets, community space and the redevelopment of hard courts to provide better tennis, netball and basketball facilities - as well as the biggest state-of-the-art third generation (3G) artificial grass pitch (AGP).

Hampshire Football Association is working in partnership with Havant Borough Council to operate the facilities from the new community hub. Funding for the hub has been granted by Sport England, the Lawn Tennis Association, the Premier League and The FA Facilities Fund, delivered by the Football Foundation, and Havant Borough Council.

Currently being used by partner football clubs, Havant and Waterlooville Youth and Widbrook United, the 64m x 100m floodlit pitch is suitable for five, seven, nine and 11-a-side games for all ages.

If you go down to the woods today

Routes through Hollybank Woods have been upgraded to improve access for walkers, cyclists and horse riders from Emsworth into the South Downs National Park.

Havant Borough Council has worked with local voluntary group ‘Friends of Hollybank Woods’ to create an all-weather route by improving road crossings and widening bridleways to create a safe route from Emsworth into the national park and onto Rowlands Castle avoiding busier routes.

A new cycle map is available showing routes in and around the borough. Visit

Who is responsible for trees?

Hedges and trees on private property are the responsibility of the land owner or occupier. Now is usually a really good time of year to ensure pruning of overhanging branches is done, so as not to disturb nesting wildlife.

If you want to prune overgrown roadside trees where branches overhang your property, then these guidelines may be useful:

  • Branches may not be cut beyond the property boundary
  • Pruning must not cause significant damage to the tree
  • You must check that a tree is not protected by a Tree Preservation Order or is within a Conservation Area

Trees close to roads are the responsibility of Hampshire County Council which manages public roads and pathways and generally (but not always) the verges beside them.

If you have a problem with overgrown trees blocking light from a street light, contact or call 0300 555 1388 to report it. When making your request please provide the road name, town and number of the light, displayed on each post facing the road.

Local Plan update

You may already know that Havant Borough Council is working on the new Local Plan for 2036.

What is the Local Plan? The Local Plan is a guide for future development of the borough, and focuses on making sure housing is affordable, infrastructure is provided and the environment is protected. In order to address the need for new development in the borough up to 2036, the council is reviewing the adopted Local Plan.

This incorporates the Local Plan Housing Statement which was adopted in December 2016. This document identifies sites the council considers could deliver sustainable development. This will provide the necessary infrastructure - things like roads, schools and other facilities which help an area thrive.

The land between Denvilles and Emsworth has been earmarked for a comprehensive development which would provide much needed infrastructure alongside new housing. Residents were invited to attend workshops earlier this year to tell us what they would like the development to include.

The next stage in the plan’s preparation is the consultation on a draft Local Plan. This will take place early in the New Year and all the details will be available at

It is essential that residents keep helping us to shape the Local Plan. To make sure you are kept up-to-date with progress on the Local Plan, please email us on and we will add you to our mailing list.

Making Plans


  • Conversion of listed building to 20 dwellings and construction of up to 70 further dwellings at Southleigh Park House, Eastleigh Road, Havant
  • New Lidl store on land south of Manor Road, Hayling Island
  • 25 new retirement apartments at Western Avenue, Emsworth

Granted (including Committee resolutions to grant permission)

  • 161 dwellings on land north of Havant Road, Emsworth
  • Revised designs for 41 apartments on former Wessex site, New Lane, Havant


  • Demolition of The Wellington pub, London Road, Waterlooville, and replacement with retail outlet with eight flats above - refused on grounds of excessive scale and mass, and inappropriate design
  • Erection of two new dwellings in Queen Anne's Drive, Bedhampton, refused on ground of overdevelopment, inadequate plot sizes and cramped layout

Under construction

  • Preparatory works under way in respect of redevelopment of open space at Kingsclere Avenue, Leigh Park, to provide 30 houses and eight flats
  • 26 new dwellings on former playing fields at Stakes Road, Waterlooville

Business gateway to the south

Dunsbury Park is an award winning 45-acre business development. The parkland site offers bespoke manufacturing, industrial, logistics and office units next to junction 3 of the A3(M).

This major gateway employment site has planning permission to develop 665,000 sq ft of which 80,000 sq ft is let to international lifestyle clothing brand Fat Face. Local residents have already benefited from the new employment opportunities FatFace, and the contractors building the park, have to offer.

The new FatFace unit incorporates modern handling systems allowing the company to distribute across the UK to its retail outlets - as well as supplying its developing US business.

Extensive work has been commissioned to allow the next phase of buildings to be constructed and the renovation of the Hermitage Stream, which runs through the park, has created significant improvements to the ecology, and appearance, of the area.

Havant Borough Council is working closely with Portsmouth City Council, the owners of Dunsbury Park, to identify other major businesses who could benefit from moving to the borough.

For more information visit or call 023 9283 4954.

Funding secured to reduce flood risk to more than 1,500 homes

£3.3m has been secured from the Environment Agency to continue beach management along South Hayling Island for the next five years.

The Beach Management Plan developed by the Eastern Solent Coastal Partnership (ESCP) will reduce flood and coastal erosion risk to 1,555 homes and 170 commercial properties. The area covered includes the entire South Hayling Island frontage; from the Ferry Boat Inn to Black Point Spit.

Annual beach recycling activities and the import of offshore sediment will continue to maintain the beach. This work normally takes place in March and September to avoid the summer season.

Some of the allocated funds will enable continued research on beach management along the Eastoke frontage, ensuring sustainable flood protection and understanding of coastal processes. The Beach Management Plan developed by the Eastern Solent Coastal Partnership (ESCP) will reduce flood and coastal erosion risk to 1,555 homes and 170 commercial properties. The area covered includes the entire South Hayling Island frontage; from the Ferry Boat Inn to Black Point Spit.

Annual beach recycling activities and the import of offshore sediment will continue to maintain the beach. This work normally takes place in March and September to avoid the summer season.

Some of the allocated funds will enable continued research on beach management along the Eastoke frontage, ensuring sustainable flood protection and understanding of coastal processes.

More information can be found at or via social media.

A roundabout way of improving traffic

The heavily congested mini roundabout that links Harts Farm Way and Southmoor Lane is set to be improved in the new year.

The new layout will allow vehicles to move more easily onto the roundabout, helping traffic flow smoothly during busy periods whilst boosting safety on the roundabout.