Citizens’ Panel Update - October 2008
Welcome to those of you who are new to the Panel and thank you
to those of you who have been involved in Panel consultations over
the last few months (or even years!).
This is a brief update about the work of Havant’s Borough
Council’s Citizens’ Panel. If you would like to find out more
please visit our Citizens' Panel web pages>>
Your Next Questionnaire…
Please take the time to complete the enclosed questionnaire
which is about the environment. This is one of the issues that you
have told us that you are concerned about and it is really
important that we hear your views, even if you think you don’t have
much to say.
Don’t forget that we operate the Panel both by post and on-line,
if you don’t already and would prefer to complete your
questionnaires on-line then please let us know.
Don’t forget that if your contact details have changed or you
would like to be removed from the Citizens’ Panel we need to
know.
Please contact Beth Manwaring at consultation@havant.gov.uk or
023 9244 6629
Waste and Recycling Questionnaire Results…
We had a fantastic response to the last questionnaire, which
asked you about the waste and recycling service that the council
provides. Over a thousand of you sent back your questionnaires
which means that 64% of the Panel replied.
The Waste and Resources Team at the council will be using these
results over the coming year to help them to develop their service
in a way that meets your needs.
This questionnaire told us that overall satisfaction with the
waste and recycling service is high. 82% of you told us that you
were happy with the household recycling service and 75% are happy
with the waste collection service. When we looked closely at the
results we found that there are specific areas that still need
improving.
You told us
That you would like to be able to recycle more materials from
the kerbside and asked why everything with the ‘Recycle’ logo on it
can’t be recycled. We know that this can be confusing, and we are
working with our contractor and other partners in Hampshire to try
and extend the range of materials we can collect for recycling from
the kerbside. The materials we currently collect are sold on for
environmentally friendly uses in the UK.
You told us
That you are unhappy with the way that the garden waste
collection service currently works (and in fact many of you did not
know about this service). We are going to introduce a new garden
waste collection service from April 2009. This will be a reusable
sack collected on a regular day for a one-off annual fee. Look out
for more information on this service because you also told us that
we need to promote it better.
You told us
That local recycling facilities, such as bottle,
paper/cardboard, textile, book and shoe banks, can sometimes be
untidy. To help resolve this we have provided bins at these
facilities for carrier bags and other miscellaneous bits of rubbish
that make the sites untidy. A programme of repair and cleaning is
also underway.
You told us
That signposting to some local recycling facilities could be
better. We know that signposting to some of our smaller sites needs
improving and we will be investigating this.
You told us
That whilst you may know what can be recycled in your kerbside
collection sometimes you not sure what can’t. The council’s waste
advisers are running an education and awareness programme and we
will carry on sending out leaflets to your home every year telling
you what can and can’t be recycled.
You told us
That you don’t feel informed about what campaigns are happening
in your area to help you recycle and what happens to the materials
after they are collected for recycling. We will be putting more
information on our website, in the Council’s Serving You magazine
and putting leaflets through your door to tell you more about
recycling. In 2009 there will be a new campaign to encourage
residents to recycle cans so look out for this!
You told us
That you would like more information about recycling electrical
items. This will be the subject of an article in Serving You and we
will put more information on our website.
You told us
That although you are happy with the frequency of recycling
collections from your home, 46% of you are still unhappy with the
frequency of household waste collections. There is no planned
change to the frequency of household waste collections because this
service is working well for the borough and is contributing to our
increased recycling targets.
A
full report of the results in pdf format (160kb) can be accessed
here>>
| ****And one lucky Citizens’ Panel
member, David Thompson from Emsworth, was the winner of our prize
draw and won a composting bin for their garden.**** |
Have Your Say” Events 2008…
The annual “Have Your Say” events are open to the public and are
your chance to hear how the council sets its budget; its vision for
the future; and to meet Havant Borough Council’s Executive
Councillors to ask questions about how they run the borough.
Questions will need to be submitted in advance and you will also
need to book your place at the event you wish to attend.
- Monday 24 November 2008 at Civic Offices, Havant, from 2.00pm
to 4.00pm.
- Tuesday 25 November 2008 at Anders House, Milton Road,
Waterlooville, from 7.00pm to 9.00pm.
- Monday 8 December 2008 at Hayling Island Community Centre, from
7.00pm to 9.00pm.
For
further details on how to submit your question and reserve your
place please use this link>> or call the Democratic
Services Team 023 9244 6231.