The importance and value of Customer and Equality
Impact Assessments
What is an Equality Impact Assessment?
It is the process of systematically
analysing a proposed or existing policy or strategy to identify
what effect, or likely effect, will follow from its implementation
for different groups in the community.
Equality Impact Assessments can be used to
anticipate and identify the equality consequences of particular
policy initiatives and ensure that as far as possible any negative
consequences for a particular group or sector of the community are
eliminated, minimised or counterbalanced by other measures.
Why undertake Customer and Equality Impact
Assessments?
It is necessary if we are to deliver our
own ambitious equalities agenda for the Borough
Impact assessments will help us drive
forward the equalities agenda locally and with our service delivery
partners. The benefits of carrying out impact assessment
include:
• Helping to
identify whether we are excluding certain groups from any of our
services
• Helping to
identify direct or indirect discrimination
• Assisting us in
considering alternative policies or measures that might address any
adverse impact
• Helping to
mainstream equality in our policies and practices
• Helping us to
target resources more effectively
Customer and Equality Impact Assessments