Anyone wishing to seek advice from the Council about whether a proposed extension or alteration to an existing domestic dwelling will require planning permission or not can speak to a planning officer using the Duty Planner service.
Anyone wishing to speak to Duty Planner face-to-face can pre-book an appointment through Customer Services on (023) 92446015. Please have the following information ready;
There will be 15 minute appointments from 10.00am to 10.30am and then from 12.15am to 12.45pm.
You can then discuss your proposal and receive more definitive advice.
All callers will be advised in writing within 10 working days of the duty appointment whether permission is needed and any advice on how to improve the scheme.
If you require less complex advice, Customer Services will take the same information as above and e-mail the duty planning officer. They will then ring and advise you by the next day, at the very latest.
As well as the Duty Planner service, the Council operates a written Pre-application Advice service that is currently free for Householder developments. To take advantage of this service, please complete the Pre-application Advice Request form and post or hand deliver to the Council Offices. Your request will be allocated to an officer who will investigate and provide you with a formal response. It is the Council's aim to answer these requests within 10 working days, although please note that during very busy periods this may not always be the case.
For more information on the Pre-application Advice service including fees for non-householder proposals and the Customer Charter, see the Pre-application Advice and Charges page.
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