What do I do if I disagree
with the Council’s decision about my Benefit?
It is important that if there is something you
do not agree with, or if you think we have not worked out your
benefit correctly, you tell us in writing, within one calendar
month of the date shown at the top of your benefit notification
letter.
Remember if you do not think you are receiving
enough benefit you must tell us within one month to ensure your
claim can be amended from the exact date, if you tell us outside
one month your claim can only be amended from the Monday following
the date we receive your letter.
You can:
- Ask us for an explanation of how your benefit
has been worked out
- Ask us to look again at the decision and
change it if we think it is wrong
- Appeal against the decision. If you
appeal an independent tribunal administered by The Appeals Service
will hear your appeal
If you would like independent advice you can
contact the Citizens Advice Bureau
For further information please contact Housing
Benefit