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A Change in your Circumstances

 

What do I do if I do not agree with the decision made on my claim?

 

If you are of working age or over 60 and NOT in receipt of Pension Credit, any change that may affect your benefit must be reported immediately to the benefit section. 

 

Examples include:

 

If you, or anyone in your home:

  • Stops or starts receiving Income Support or Income Based Jobseekers Allowance
  • Stops or starts working or the number of hours worked or wages change
  • Stops or starts getting any benefit, pension, tax credit or allowance
  • Has any other change of income or savings
  • Gets married, separated or dies
  • Comes to live in, or leaves your home
  • If your child leaves school
  • If you or your partner moves home or change rooms in a house you share with other people.

Please complete the change of circumstances form (PDF) to notify the Benefit section of your change. Alternatively please contact the benefit section for a form.

 

If you do not report changes which would increase your benefit within a month of the change you may lose out on benefit.  This is because your benefit will only increase from the Monday after you told the council about your change if it is notified late.

 

If the change would reduce your benefit then your claim will always be amended from the Monday following the actual date of your change of circumstances.

 

It is important that any change of circumstances is reported to the Council immediately to avoid an overpayment of benefit occurring.

 

To see how your change in circumstances may affect your benefit please use the Benefits Calculator.

 

If you are aged 60 or over and in receipt of Pension Credit Guarantee, you must tell us about the following changes:

  • Any absence from your home, which is likely to be for more than 13 weeks
  • If a non-dependant moves in or out of your home.
  • If the income of a non-dependant changes
  • Rent increase (not applicable if you are a Portsmouth City Council tenant)
  • Change to your tenancy conditions (not applicable if you are a Portsmouth City Council Tenant

Please complete this form to notify the Benefit section of your change

 

If you are in receipt of the Pension Savings Credit only, you must tell us about all of the changes listed under Pension Guarantee Credit and the following:

 

  • An increase or decrease in any Child Tax Credit
  • If you start or stop getting Child Benefit
  • Your capital exceeds £16,000 (for more information on capital and savings)
  • Changes to the income or capital of partner not included in the Pension credit claim.

 

Please complete this form to notify the Benefit section of your change

 

All other changes should be reported to the Pension Service who will inform Havant Borough Council if it effects your entitlement to Housing and or Council Tax Benefit.

 

What do I do if I do not agree with the decision made on my claim?

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