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Supported and Sheltered Housing
What is Sheltered/Supported
Housing?
What can Sheltered/Supported Housing
offer?
Can I have Guests to stay?
Can I
take my pet?
What about my T.V licence?
What happens after I apply?
How
do I apply?
What is Sheltered/Supported Housing?
Sheltered housing is specially designed accommodation
available to rent for people of pensionable age, or people with
disabilities requiring an additional level of support.
Sheltered housing can offer you a range of services to help
you live independently with the added security of having someone to
call on in emergencies.
What can Sheltered Housing offer?
- A Scheme Manager
- A chance to meet new friends
- A friendly and caring environment
- An assured tenancy
- A floating support service
- Choice to furnish and decorate your own flat to your own
taste
Sheltered accommodation is different from other social housing
because in many schemes a scheme manager or warden will usually be
on site during working hours (Mon – Fri). Scheme Managers can also
be contacted out of hours, or in an emergency through an alarm
system. Sheltered schemes are not residential care homes, and
scheme managers or wardens do not provide care services for tenants
or carry out tasks like shopping or cleaning. If you need support
you can still apply to social services (for example, having meals
delivered to your home if you have problems cooking) or a floating
support service can be provided to help with claiming benefits and
managing money.
All sheltered accommodation has a 24-hour controlled
alarm system, however some sheltered schemes do not have a
scheme manager or warden on site. However, tenants have the option
to a weekly visit from a duty scheme manager. In addition to this
not all sheltered schemes will have communal facilities such as a
laundry room, communal lounge, kitchen or pay phone.
Within the Borough of Havant the following housing
associations provide sheltered housing schemes:
- Abbeyfield
- Downland Housing Association
- Guinness Hermitage Housing Association
- Housing 21
- Southern Housing Group / James Butcher Housing Grop
- Twynham Housing Association
Guests at Sheltered Schemes
Some sheltered schemes will offer guest room accommodation to
relatives and friends of sheltered housing tenants. There is a
small charge for this service at schemes where applicable.
Pets at Sheltered Schemes
Other than small caged or tanked pets such as birds or fish,
pets are only allowed by prior written permission at the discretion
of the housing association that operates the scheme. The usual rule
applied to this would be if the front door to the accommodation
opens onto a shared corridor or staircase, permission will not be
granted for tenants to keep a dog or a cat. If you do keep a pet it
is your responsibility and you must make arrangements to have it
adequately cared for if you go away or become ill. Scheme managers
or wardens will not look after your pet for you.
Television at Sheltered Schemes
You may also be eligible for a concessionary TV licence.
What will happen once I have applied for Sheltered
Housing?
Once your application has been assessed and registered you
will be sent a letter explaining which housing band you have been
placed in and your date of registration. This letter will give you
a registration log-in number for Hampshire Home Choice and is proof
that your application has been accepted. There is usually a waiting
list and priority will be given on waiting times and
level of need.
The assessment will be based on your housing needs. Factors
such as medical conditions can be taken into consideration.
Applicants who wish for these needs in relation to their housing
application to be considered will need to complete a Medical &
Welfare support form. These forms are available on
request.
How to apply for Sheltered Housing
To apply for the Hampshire Home Choice scheme for Sheltered
Housing you will need to complete the application form below and
return it to:
Housing Services,
Civic Offices,
Civic Centre Road,
Havant,
Hampshire,
PO9 2AX