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Concessionary Travel

Service Deliverer: Havant Borough Council
Contact: Please call at the main reception desk, situated on the ground floor at the Civic Offices between 9 am and 5 pm Monday to Friday.
Telephone No: 023 9244 6012
Address: Havant Borough Council, Civic Offices, Civic Centre Road, Havant, PO9 2AX
Email: customer.services@havant.gov.uk
Details:
Pensioners aged 60 years and over, and disabled people aged 5 years and over who are registered with Social Services or in receipt of Disability Living Allowance, can apply for a bus pass.
 
Application forms can be obtained by contacting the offices above.
 
More information about concessions is published on DirectGov (external link) >>
 

       

What is Concessionary Travel?

Havant Borough Council issues a travel concession to qualifying residents. This entitles eligible persons to a free off-peak bus pass which allows free bus travel providing journeys start between 9.30 a.m. and 11 p.m. on a weekday or anytime on weekends and public holidays. You are able to make free journeys by local buses (excluding coaches, shuttles, dial-a-ride or community transport) anywhere in England.
 
The Pass is a plastic, credit card sized 'Smartcard'.
 
Senior rail cards are available as an alternative concession for all new applications or upon renewal of residents’ existing concessions. 
 
Further information and application forms can be obtained by telephoning (023) 9244 6012 or e-mailing: customer.services@havant.gov.uk.
 
 
 

Am I eligible for a concession?

Concessionary Travel is available to residents of the Borough who are 60 years of age and over.
 
It is also available to people with disabilities. Applicants should be aged between 5 and 60 years and be a holder of the yellow Social Services Registration Card or in receipt of the Disability Living Allowance.
 
 
 

How can I apply for a concession?

You must complete an application form, which you can get from the Main Reception of the Civic Offices, or by telephoning (023) 9244 6012 or e-mailing: customer.services@havant.gov.uk.
 
 
 

What proof of identity do I need to produce?

To process your application, we need proof of age and residence, e.g.:
  • Birth Certificate, Passport or Driving Licence. 
  • A Council Tax or Utility Bill
  • Social Services Registration Card or Disability Living Allowance letter.
The bus pass application also needs a recent passport-sized photograph of yourself. There is now a photo booth for public use in the Civic Offices, which provides 4 photographs for £4.00.
 
 
 

When can I apply for it?

At any time during the year by completing an application form, which you can obtain from the Main Reception of the Civic Offices, or by telephoning (023) 9244 6012 or e-mailing: customer.services@havant.gov.uk.
 
 
 

How much does it cost?

The pass is issued for free.
 
 
 

What happens if my pass gets lost or is stolen?

A replacement will be provided on receipt of a new photograph and a £10.00 fee. This can either be brought into the Main Reception at the Civic Offices, or sent by post, along with a letter to request a new pass, to:
 
Customer Services
Havant Borough Council
Civic Offices
Havant
Hampshire
PO9 2AX
 
 
 

What other concessions are available?

As an ALTERNATIVE to the free off-peak bus pass, you can apply to Havant Borough Council for a senior rail card.  We will issue you with a voucher to redeem your pass at a railway station. This option is available to residents who are aged 60 or over.
 
National Express operate a 'routesixty' discount card and concessionary fares on a range of their coach services. There are also schemes to help with travel to hospital and to work. The County Council's web site has a lot of useful information about these concessions, as well as onward links to online application forms and leaflets.
 
 

Sharing of Data?

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on your concessionary travel form for the prevention and detection of fraud.  It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
 
For further information on sharing data please click here >> or contact Janice Newman on 023 9244 6040.
  
 
 
 
 
 
 
 
 
 
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