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Site Statistics and Service Standards
We carry out continuous monitoring of our site in order to
ensure that it is able to deliver what you need. We use a number of
tools to help us do this, and have found that a number of surveys
show that this approach appears to be successful. On this page you
will find details of the monitoring we carry out, as well as some
statistics about the site and what others have reported about
it.
For technical service standards - how we build
and test this site, how best to use it, and so on - please refer to
our
'Help' page. For more
information about how we aim to make this site as accessible as
possible, please see our
'Accessibility' page.
We use the site monitoring service provided by
Axzona to ensure our website
is performing satisfactorily. Follow the link below for the past
four weeks' monitoring reports; this will open in a new
window. Our aim is to exceed 99.5% availability across a four week
running average.
We use the link checking service provided by
SiteImprove to ensure
that all the links on our site (4435 at the last count,
across 1861 pages) are maintained in working order. Our aim is
for zero broken links for those within our direct control (for
instance, an external site may be temporarily 'down' due
to technical reasons of its own).
We also use
Site
Confidence to provide a second line of checking, and
also for data on download speeds for the component files which make
up our individual web pages.
We use the eVisit Analyst
service provided by Maxsi to monitor page views and visitor
numbers. Results for recent monitored periods are as follows:
| Month |
Unique Page Views |
Unique Visitors |
| January 2010 |
192,378 |
50,261 |
| February 2010 |
112,226 |
28,488 |
| March 2010 |
127,383 |
33,108 |
| April 2010 |
125,356 |
31,034 |
| May 2010 |
127,768 |
32,028 |
| June 2010 |
112,864 |
28,556 |
| July 2010 |
122,335 |
31,079 |
| August 2010 |
123,806 |
30,554 |
| September 2010 |
129,066 |
32,588 |
| October 2010 |
111,807 |
31,134 |
| November 2010 |
|
|
| December 2010 |
|
|
| |
|
|
| |
|
Month |
Unique
Page Views |
Unique Visitors
|
| January 2009 |
100,227 |
26,554 |
| February 2009 |
104,552 |
26,697 |
| March 2009 |
110,320 |
30,220 |
| April 2009 |
100,740 |
29,250 |
| May 2009 |
101,711 |
28,032 |
| June 2009 |
109.272 |
23,225 |
| July 2009 |
98,503 |
25,628 |
| August 2009 |
88,858 |
24,495 |
| September 2009 |
97,340 |
26,422 |
| October 2009 |
88,974 |
20,555 |
| November 2009 |
98,481 |
21,289 |
| December 2009 |
78,818 |
16,182 |
| TOTAL FOR 2009 |
1,177,796 |
298,549 |
|
Month |
Unique
Page Views |
Unique
Visitors |
| January 2008 |
138,175 |
31,707 |
| February 2008 |
133,524 |
30,806 |
| March 2008 |
139,242 |
28,806 |
| April 2008 |
157,859 |
30,451 |
| May 2008 |
127,299 |
29,212 |
| June 2008 |
124,403 |
28,211 |
| July 2008 |
130,124 |
29,896 |
| August 2008 |
119,214 |
26,468 |
| September 2008 |
121,380 |
28,064 |
| October 2008 |
111,057 |
26,458 |
| November 2008 |
90,100 |
23,265 |
| December 2008 |
73,136 |
19,549 |
| TOTAL FOR 2008 |
1,465,513 |
332,893 |
| Month |
Unique Page Views |
Unique Visitors |
| January 2007 |
122,216 |
28,021 |
| February 2007 |
104,859 |
23,882 |
| March 2007 |
126,011 |
27,875 |
| April 2007 |
117,753 |
27,324 |
| May 2007 |
111,448 |
23,906 |
| June 2007 |
136,859 |
25,803 |
| July 2007 |
133, 481 |
26,918 |
| August 2007 |
126,450 |
25,988 |
| September 2007 |
114,033 |
24,744 |
| October 2007 |
120,067 |
27,570 |
| November 2007 |
117,686 |
26,601 |
| December 2007 |
87,146 |
18,897 |
| TOTAL FOR 2007 |
1,418,009 |
307,529 |
| Month |
Unique Page Views |
Unique Visitors |
| January 2006 |
105,126 |
25,341 |
| February 2006 |
94,802 |
21,536 |
| March 2006 |
106,924 |
24,332 |
| April 2006 |
96,443 |
22,752 |
| May 2006 |
108,445 |
26,268 |
| June 2006 |
95,808 |
23,685 |
| July 2006 |
98,869 |
22,670 |
| August 2006 |
115, 940 |
25,512 |
| September 2006 |
126,653 |
26,583 |
| October 2006 |
118,788 |
26,089 |
| November 2006 |
109,567 |
24,063 |
| December 2006 |
73,169 |
16,873 |
| TOTAL FOR 2006 |
1,134,594 |
285,704 |
| Month |
Unique Page Views |
Unique Visitors |
| |
|
|
| January 2005 |
71,841 |
17,030 |
| February
2005 |
70,977 |
18,033 |
| March 2005 |
78,644 |
18,122 |
| April 2005 |
77,363 |
17,981 |
| May 2005 |
77,755 |
18,148 |
| June 2005 |
73,220 |
17,906 |
| July 2005 |
70,027 |
16,217 |
| August 2005 |
76,730 |
18,109 |
| September 2005 |
78,675 |
19,856 |
| October 2005* |
59,821* |
15,224* |
| November 2005 |
82,075 |
19,717 |
| December 2005 |
53,442 |
12,226 |
| TOTAL FOR 2005 |
870,570 |
208,569 |
* The figures for October 2005 reflect a
period when the website was being upgraded and usage statistics
were not avavailble.
We use
SiteMorse to check
the overall compliance of our site with international standards of
writing, performance, link validation and monitoring. We are using
these reports to correct errors and warnings.
'Better Connected'
This annual report commissioned by the Society of Information
Technology Management (SOCITM) reviews all public sector web
sites for usability, quality and development. The content of
the sites are rated against a four-point scale. This site continues
to retain its "Content Plus" ranking.
Working with Business
Another SOCITM report, this time commissioned with the
Government-sponsored Working with Business programme, identified
this site in 2006 as one of the top District Council sites in the
UK for business information and support.
HantsWeb Awards 2003
This site was voted the Hampshire Best Public Sector web site in
2003.
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Providing this information meets Priority
Services and Transformation Outcome R25 as required by the
Office of the Deputy Prime Minister.
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