Reporting A Flood
In order that the Council, Sewerage Companies and the
Environment Agency can organise their resources and prioritise
efforts to reduce the effects of flooding, it is important to get a
complete picture of what actually happens during flood
events.
If you suffer flooding that affects the
interior of your property then the Council,
Southern Water and the Environment Agency need to know what
happened and the dates that it occurred. Such reports of flooding
should be made to us by using
our online form to Customer
Services, and by telephone to Southern Water (if the
flooding is from sewer pipes, on
0845 278 0845) or
the Environment Agency (if the flooding is from rivers, streams or
the coast, on
08708 506 506).
Flooding advice from the Environment Agency - before, during, after; links for warnings and services available
What to do after a flood - health advice, getting builders, insurance and procedures
Environment Agency Good Practice Notes for carrying out development in the flood plain
How to protect your property against flooding - practical advice to be taken in advance of the event
Advice for developers about Flood Risk Assessments - what you need to provide if your site is in a flood plain - as well as links to other information including the Strategic Flood Risk Assessment for the PUSH area
Details of the Operational Flood Plan, detailing who does what in the event of a flooding emergency. Covers the responsibilities of the Council, County Council, Environment Agency, Police, Fire, and other partners
Access to online resources from the Environment Agency including maps of the areas most at risk of flooding
The council does not have a duty to provide sandbags and if you are concerned about flooding you should make your own arrangements as soon as you hear that flooding is possible.
Why do floods happen? The mechanisms behind floods is explained on this page, including consideration of design standards