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Rubbish and Recycling Collection Changes

 

Havant Borough Council is making changes to the rubbish and recycling collection service as part of its approach to reducing the council’s carbon footprint, as well as providing a more cost effective well-defined service.

 

The new improved service will mean that collection times and days may change from October 2010.

 

Residents in the borough will receive a letter during September with exact details of how these changes may affect them.

 

Frequently Asked Questions

 

Why is Havant Borough Council making changes to the collection service?

 

Following the successful introduction of Alternate Weekly Collections in the borough, Havant Borough Council now needs to make your rubbish and recycling collections more efficient.

We need to do this for the following reasons:

· To provide a more cost effective well-defined service, keeping Council Tax increases to a minimum.

· To reduce Havant Borough Council’s Carbon Footprint, making us more environmentally friendly.

 

Who will be affected by these changes?

 

Not everyone will have a change in collection day, but the times in which your bins are collected may change.

 

What do the changes mean to me?

 

You will continue to have your rubbish and recycling collected on alternate weeks that will not change.

What may change is your collection day, and time.

 

When do the changes start and how do I know when to put out my bins?

 

The change will start week commencing the Monday 4th October 2010.

You will receive a letter in September, informing you of your last collection under the old scheduled collection day, and what your new collection day will be. You will be informed whether to present rubbish or recycling to coincide with the new rounds.

 

Will this change effect my Garden Waste collection?

 

No, this will not effect your Garden Waste collection day, this will remain the same.

 

Will I get a new calendar, similar to the one I get at Christmas with the collection days on it?

 

For this year only you will receive the calendar information as part of the letter detailing your new rounds (which you will receive early September 2010) and have the opportunity to tear out a recycling calendar in the winter edition of council magazine ‘Serving You’.

This will detail your collection days for the forthcoming year and any changes to collections over the festive season.

 

You will no longer receive a separate calendar every Christmas; a calendar will be printed in the winter edition of the council’s magazine Serving You and will also appear on the council’s website.

 

Will my collection day change again when it’s a Bank Holiday?

 

No, your collection day will stay the same on or following any Bank Holiday throughout the year. The only time your collection day may change will be over the Christmas holidays.

However during the Christmas period 2010 there will be NO change to collection days.

 

What will be my new collection day?

 

You will be notified by letter from Havant Borough Council during September of any change to your collection day.

 

What time will my collection be?

 

Times of collection may change and can vary any time of the year due to vehicle breakdowns, change in weather conditions etc. Therefore bins must be presented for collection by 7am on your scheduled day.

If your bin in not presented at the boundary of your property (or a pre-arranged place) it will result in non-collection and we will not be able to return for a further two weeks.

 

What happens if my bin collection gets missed?

 

If you notify us within 24 hours of collection that your bin has not been emptied and there is a valid reason stated by the collection crew i.e. recycling contaminated, bin not presented then we will not return and you will need to make your own arrangements to dispose of your waste.

 

Recycling can be presented for the next recycling collection, as long as the non-recyclable items are removed and placed in the rubbish bin. You will be informed as to why your recycling bin has not been emptied.

 

To report a missed bin contact Customer Services on 023 9244 6010 or via email at customer.services@havant.gov.uk.

 

Is the council just doing this to save money?

 

That's one reason; this will help keep any increase in council tax to a minimum, and allow Havant Borough Council to keep the collection service in-house and offer a cost efficient service, rather than have it contracted out.

By changing the bin collection rounds, we can be more efficient with time, resources and fuel consumption.

 

Will I have different bins?

 

No, you will continue to use your existing bins for rubbish and recycling collections e.g. 240 litre grey rubbish bin and your 240 litre recycling bin with a green lid.

 

I live in a flat, what changes will I experience?

 

If the changes affect your property you will be notified during September by a letter from Havant Borough Council.

 

What can I put in my recycling bin?

  • Clean paper and card including:
newspapers
magazines

telephone directories

catalogues
cardboard
computer paper
junk mail
cereal packets

 

  • Food and drink cans such as:
beer cans
fizzy drinks
food tins
pet food tins

aerosols (non hazardous e.g deodorants, hair spray, air freshener and furniture polish)

 

  • Plastic bottles such as:
milk
soft drinks
sauces
washing up liquid
household cleaning products

 

 

What happens if I put the wrong waste in the wrong bin?

 

It is important for the sorting process at the Material Recovery Facility (MRF) that the correct materials are placed clean and loose in your recycling bin, if there is an unreasonable amount of non-recyclables placed in your bin the crew will not empty. You will be informed of the items that should not have been placed in the bin and asked to remove them before your next scheduled collection day.

 

The following materials MUST NOT be placed in any of the wheeled bin provided:

  •  Soil/Stone/Rubble
  •  Hot Ashes
  •  Waste oil
  •  Infectious Clinical Waste e.g. needles and other Healthcare waste
  •  Paint/Chemicals
  •  Garden Waste
  •  Scrap Metal
  •  Commercial/Industrial Waste
  •  Poisonous and Noxious Waste

What can I do with my garden waste?

 

The Council operate a chargeable garden waste collection service, please use the link Garden Waste Collection Service for more information.

 

Alternatively you can take your garden waste to your local Household Waste Recycling Centre (external link).

 

All garden waste collected above is recycled into a soil conditioner called ‘Pro Grow’ which is sold at Household Waste and Recycling Centres (external link), and garden centre’s across Hampshire.

 

Why doesn't Havant Borough Council collect glass?

 

We do not currently collect glass in the same way as we collect your rubbish and recycling because of the cost to implement and run the service. We do however have over 45 'Recycling Sites' in the borough, which have bottle banks for different coloured glass as well as clothing banks and other types of recycling banks.

Locations for these sites can be found by clicking on Recycling Centres or can be available in a leaflet by contacting Customer Services.

 

Have we answered your question? If not, please contact us by clicking here to ask your question.