Food hygiene complaints and inspections

Food hygiene complaints

The Commercial team can investigate complaints about food sold in Havant’s Borough or about food businesses operating in the Borough.

Sometimes things may go wrong and the food sold may not  be acceptable to the customer. Foreign objects in food are one type of complaint, however not all pose a health risk.

Problems can often be resolved by contacting the business that sold you the food directly. The Commercial team can take action when public health or safety is at risk.

Food hygiene inspections

The Environmental Health Service of Havant Borough Council carries out regular food hygiene inspections of food businesses in the Borough. 

The inspectors look at the food hygiene of premises to safeguard the health of the public.  They do not judge the standard of service or the quality of the food. 

If you have a genuine concern about a hygiene issue please contact Environmental Health by telephone or email.  Provide a brief description of the problem and your contact details.  If emailing please include a day-time telephone number if possible so that we can contact you to get the full story.

Please email: