Cookies

What are they?

A cookie is a little text file composed of alphanumeric characters, which is created on your computer when your browser accesses a website that uses cookies. These cookies are used to help your browser navigate our website and fully use all its features like logins, preferences, among other common features.

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the our website. We collect this information in a way which does not identify anyone.

We use a statistical analytics package to help analyse use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity.

Some areas of our website are based on systems provided by some of our specialist software systems providers. These areas place cookies on your machine:

  • Planning online
  • Online benefit calculator
  • Licensing pages
  • IBS Open Access - cookies are only used to allow the user to log-in
  • Online Maps

Cookies are used when you login some areas of this site. If cookies weren't available the site wouldn't be able to remember that you've logged in as you move from page to page.

We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Contacting us about this policy

If you have a query or complaint about our policy on cookies or about the site, you can contact us by email, phone, post or online.
Email: webmaster@havant.gov.uk
Tel: 023 9244 6019
Address: Webmaster, Havant Borough Council, Public Service Plaza, Civic Centre Road, Havant PO9 2AX